Privacy Policy
This policy explains what information our games and website collect, why we collect it, who we share it with, and the control you have over it.
1. Who we are
Beyond Play Studios is a casual game studio based in India.
In this policy, "we", "us", "our" and "the Studio" mean Beyond Play Studios. "You" means the person using our games or website.
For the purposes of the Indian Digital Personal Data Protection Act, 2023 we act as the Data Fiduciary for the personal data described here. For the purposes of the EU and UK General Data Protection Regulation we act as the Data Controller.
2. What this policy covers
This policy applies to:
- all mobile games we publish on Google Play and the Apple App Store under the Beyond Play Studios developer name;
- the website at beyondplaystudios.com; and
- any support correspondence you send us.
Our games differ from one another. A single-player puzzle game collects far less than a game with an account and online multiplayer. Sections 4 to 10 describe every category of information we may collect across our whole catalogue, and each one states clearly when it applies. If a feature is not present in the game you are playing, the information described for that feature is not collected. Each game's store listing also carries a data disclosure specific to that title.
This policy does not apply to the practices of Google, Apple, or the other providers described in section 6. Their handling of your information is governed by their own policies.
3. Summary
The short version, for people who would rather not read the whole thing:
- We do not ask for your name, phone number, postal address, or date of birth to play our games.
- We never see your card or payment details. Google and Apple process every purchase.
- Our games are supported by advertising. Ad networks use your device's advertising ID, and you can reset or switch that off at any time — section 7 explains how.
- We use analytics and crash reporting to understand which levels are too hard and why the game crashed.
- Only some of our games have accounts. Where they do, sign-in is handled through Google Play Games or Sign in with Apple, and we store a player profile and your saved progress.
- Some games let you start or join a family with your relatives and play Family Wars against other families. Families and war results are visible to the people involved; section 10.2 has the detail.
- Some games let you send gifts (small keepsakes such as a rose or a sweet) to friends, family and the people at your table. The first of each gift is free; after that they are sold as packs through Google Play. Section 10.4 has the detail.
- Tapping a player opens a profile card showing their matches played and won, their coin balance and the gifts they have received. Section 10.6 has the detail.
- Some games let you broadcast a match with a six-character code, so people you give the code to can watch it live. They can only watch. Section 10.5 has the detail.
- You can report or block another player or family from inside the game, and blocking takes effect straight away. Section 10.3 explains what we do with a report.
- A few games let you voice call your friends. The microphone is used only during a call, audio is relayed, encrypted, through Cloudflare, and calls are never recorded — section 10.1 has the detail.
- We do not sell your personal information for money. Personalised advertising may count as "sharing" under California law — section 16 tells you how to opt out.
- You can ask us to delete your data at any time, from inside the game or through our deletion page.
4. Information we collect
4.1 Information you give us
| What | When |
|---|---|
| Your email address and the content of your message | When you email us for support, report a problem, or make a privacy request |
| Your chosen in-game nickname or display name | In games with a leaderboard, profile or multiplayer mode |
| Your account identity, as supplied by Google Play Games or Apple | Only in games that offer sign-in, and only if you choose to sign in |
| A family name and crest you choose, and the display names of your family's members | In games with Family War, when you create or join a family |
| Your family's war teams, the boards played, the results and points, and the cheers you send | In games with Family War, when your family takes part in a war |
| The gifts you send and receive: who they went to or came from, which gift, where, and when | In games with gifts, when you send or receive one |
| Your online matches played and won, your coin balance, and how many of each gift you have received (shown on your profile card) | As you play and receive gifts |
| Your display name and the state of a match you choose to broadcast (the colours and positions of the pieces) | In games with broadcast, when you start a broadcast |
| A report you make about a player or family, or a player or family you block | In games with reporting and blocking, when you use them |
4.2 Information collected automatically when you play
| Category | Examples | Applies to |
|---|---|---|
| Device and app information | Device model, manufacturer, operating system and version, screen size, device language, time zone, country, app version, mobile network carrier | All games |
| Identifiers | Advertising ID (Google Advertising ID on Android, Identifier for Advertisers on iOS), Identifier for Vendor, an installation identifier generated by our analytics provider, and an internal random player ID we generate | All games |
| Approximate location | Country and region derived from your IP address. We do not collect GPS or precise location, and our games do not request location permission. | All games |
| Gameplay and usage data | Levels started and completed, score, session start and length, in-game progression and settings, buttons and menus used, features you interact with | All games |
| Diagnostics | Crash stack traces, error logs, freeze reports, frame-rate and memory diagnostics, device state at the time of a crash | All games |
| Advertising data | Which ads were requested, shown, clicked or skipped, whether a rewarded ad completed, ad network identifiers, and your consent or App Tracking Transparency choice | Games with ads |
| Purchase data | Purchase token or receipt, product identifier, transaction identifier, purchase date, currency and amount, refund and entitlement status | Games with in-app purchases |
| Account and save data | Account identifier, display name, avatar selection, saved game progress, inventory of virtual items, achievements and leaderboard entries | Games with sign-in |
| Multiplayer session data | Nickname shown to other players, match and lobby identifiers, connection quality data, IP address used to route the session, match results | Multiplayer games |
| Voice call records | Who took part in a call, when it started and ended, how long it lasted. Not the audio itself, which is never recorded. | Games with voice calls |
4.3 Information we deliberately do not collect
We do not collect your contacts, calendar, photos, camera input, precise location, health data, biometric data, SMS or phone call logs, or the list of other apps installed on your device. Our games do not request those permissions. The microphone is used only in games with voice calls, only while you are on a call, and the audio is never recorded — see section 10.1. If a future title needs one, we will ask you for it in-app and update this policy first.
4.4 Website
Our website uses only the cookies and storage strictly necessary to serve the pages. We do not run advertising or cross-site tracking cookies on it. Our hosting provider keeps standard server logs, including IP address, browser user-agent and requested URL, for security and troubleshooting.
5. Why we use it, and our legal basis
| Purpose | Legal basis (GDPR) | Basis (DPDP Act) |
|---|---|---|
| Running the game, saving your progress, delivering what you bought | Performance of a contract | Consent given when you install and play |
| Fixing crashes and bugs, improving level design and difficulty | Legitimate interests — keeping our games working and worth playing | Consent |
| Measuring how the game is used in aggregate | Legitimate interests, or consent where required in your region | Consent |
| Showing non-personalised advertising | Legitimate interests — funding free-to-play games | Consent |
| Showing personalised advertising | Consent | Consent |
| Preventing cheating, fraud, refund abuse and account theft | Legitimate interests | Consent and legitimate use |
| Answering your support messages and rights requests | Legitimate interests and legal obligation | Legitimate use |
| Keeping tax and transaction records | Legal obligation | Legal obligation |
Where we rely on consent, you may withdraw it at any time, and withdrawing is as easy as giving it. Withdrawing consent does not affect anything we did lawfully before you withdrew it, and some withdrawals will limit what the game can do — turning off cloud save, for example, means your progress stays on the device.
You may ask us for this notice in English or in any language listed in the Eighth Schedule to the Constitution of India. Write to us at the address in section 20 and we will provide it.
6. Third-party services in our games
We build small games and rely on established third-party providers rather than running our own advertising, analytics or multiplayer infrastructure. The specific providers we use change from time to time as we add games, replace technology, or switch suppliers, so we describe them here by category and by what they receive.
You can ask us at any time which providers a particular game currently uses. Email spnikam1984@gmail.com naming the game and we will tell you.
| Category | What it does | What it typically receives |
|---|---|---|
| Advertising and mediation networks | Select, deliver, cap and measure the ads that fund our free games | Advertising ID, IP address, device and app data, ad interactions, and your consent or tracking choice |
| Analytics providers | Show us in aggregate how our games are used — which levels are too hard, where players stop, which features go unused | Installation identifier, device data, gameplay events, country |
| Crash and diagnostics providers | Capture crashes and errors so we can reproduce and fix them | Crash traces, device state at the time of the fault, app version, installation identifier |
| App store and platform services | Distribution, payment processing, optional sign-in, achievements, leaderboards and saved games — currently Google and Apple | Your payment details go to the store and never to us. We receive a purchase token or receipt, and a platform account identifier if you choose to sign in |
| Multiplayer infrastructure providers | Matchmaking and hosting real-time multiplayer sessions | Nickname, session and match identifiers, IP address used to route the session |
| Voice call connection and relay — currently Cloudflare | Helps your device and your friend's device connect for a voice call, and relays the call audio, encrypted. Cloudflare acts as our processor | IP address and call connection data, and call audio in transit when a call is relayed. The audio is not recorded |
| Hosting and email providers | Serving our website and handling your support correspondence | Server logs, and the content of any email you send us |
Every provider is bound by its own privacy policy and by a contract with us that limits what it may do with your data. Where a provider processes data purely on our instructions it acts as a processor — a Data Processor under the Digital Personal Data Protection Act — and may not use your data for its own purposes. Advertising networks are different: for the advertising data they collect they generally act as independent controllers, and their own policies govern that use. Section 7 explains how to limit what they receive.
7. Advertising and your choices
Our games are free to download and are funded by advertising. Ads may be shown between levels, as banners, or as rewarded videos you choose to watch in exchange for an in-game benefit.
7.1 Personalised versus non-personalised ads
Personalised ads use your device's advertising ID to select ads our partners think are relevant to you. Non-personalised ads are selected on context — the game you are playing and your general region — rather than your interests. We serve non-personalised ads wherever you have not consented to personalised ones. You will still see the same number of ads either way.
7.2 On iOS
iOS shows you Apple's App Tracking Transparency prompt before any tracking across apps takes place. If you decline, we and our partners do not access your Identifier for Advertisers and you will receive non-personalised ads. You can change your answer at any time in Settings → Privacy & Security → Tracking.
7.3 In the EEA, the United Kingdom and Switzerland
We show a consent message from a Google-certified consent management platform on first launch, as required by Google's EU user consent policy and by the GDPR. You can accept, reject, or set your choices per purpose and per partner. You can reopen that message at any time from the game's Settings → Privacy screen and change your mind.
7.4 On Android, and everywhere else
You can reset or delete your advertising ID in Settings → Privacy → Ads on Android, or Settings → Privacy & Security → Apple Advertising on iOS. Deleting the advertising ID gives apps a string of zeroes instead of an identifier, which stops personalised advertising at the device level for every app you use.
You can also opt out of interest-based advertising from participating networks at optout.aboutads.info, youronlinechoices.eu and optout.networkadvertising.org.
8. In-app purchases
Some games offer optional purchases — removing ads, extra lives, cosmetic items, in-game currency, or other optional items.
Gift packs are one-time, consumable purchases made through Google Play. Once you send a gift it is used up. If Google refunds a purchase, any of those gifts you have not yet sent are removed from your account.
All payments are processed by Google Play or the Apple App Store. We do not receive, see, or store your card number, bank details, UPI ID, or billing address. What we receive from the store is a purchase token or receipt, the product identifier, the transaction identifier, the date, and the amount and currency. We use that to unlock what you bought, restore it if you reinstall, detect fraudulent or duplicated transactions, and keep the accounting records Indian law requires us to keep.
We do not issue refunds ourselves. Any refund is granted by the store you purchased from, at its discretion and under its own policy. Section 7 of our Terms of Use explains this, and your statutory rights as a consumer are unaffected.
9. Accounts, sign-in and cloud save
Most of our games have no account at all. You install, you play, your progress sits on your device, and we never learn who you are.
A small number of titles offer optional sign-in so your progress follows you between devices. Where they do, sign-in runs through Google Play Games Services or Sign in with Apple. We do not operate a password-based login and we never see or store a password.
When you sign in we store a player record containing the identifier the sign-in provider gives us, your display name, your saved progress and inventory, and your achievement and leaderboard entries. Sign in with Apple lets you hide your real email address behind Apple's private relay, and that works normally with our games.
You can delete your account and everything attached to it from inside the game, or through our deletion page.
10. Multiplayer and nicknames
A small number of our games include an online multiplayer mode. In those games:
- Messages. Some games let you message your friends and chat with the people at your table, using typed messages, quick phrases and stickers. Your messages are visible to the people you send them to and are stored so they are still there when you come back. In a Family War, players from the two rival families can use stickers and preset phrases only: there is no free text and no voice between rival families. Some games offer voice calls between friends, described in section 10.1.
- Other players can see your nickname, your avatar selection, and your in-game results — score, rank, and match outcome. Choose a nickname you are comfortable showing publicly, and do not use your real name, email address, phone number, or any other detail you would not want other players to have.
- We may change or reset a nickname that is offensive, impersonates another person or brand, or breaches our Terms of Use, and we may suspend accounts that repeatedly do this.
- Your IP address is used to route the match. It is not shown to other players.
10.1 Voice calls
Some games let you start a voice call with your friends while you play. In those games:
- The microphone is used only during a call. The game asks for microphone permission the first time you start or join a call. It does not listen at any other time, and you can withdraw the permission in your device settings whenever you like.
- How call audio travels. Call audio is relayed, encrypted, through a Cloudflare relay server so that calls work on mobile networks. It travels directly between the two phones only when no relay is available. Cloudflare acts as our processor. We do not record, listen to or store call audio.
- Calls are never recorded. We do not record, store, or listen to call audio, whether the call is relayed or direct.
- Call records. We store call records — who took part in a call, when it started and ended, and how long it lasted — so we can run the service and prevent abuse. Voice calls are free, and a single call ends on its own after three hours. Call records are deleted when you delete your account.
10.2 Families and Family Wars
Some games let you start a family — a group of players under one Head — and challenge other families to a war: one or more team boards played between pairs from each family.
- What we store. The family's name and crest, a six-letter code others can use to find or join it, who the Head is, and the display names of its members. For a war we store the two teams, who played each board, the results and points, and any cheers sent (a fixed set of emoji).
- Who can see it. Members of a family can see the family and its members. Members of both families in a war can see that war, its teams and its results. Anyone with a family's code can find its name and crest and its Head's display name in order to challenge it.
- Joining and leaving. Anyone with a family's code can join it. You can leave at any time. The Head can pass the role to another member or remove a member.
- No stakes. Wars are for fun and for titles and records. They involve no money and no prizes.
10.3 Reporting and blocking
You can block a player or a family from inside the game. A blocked player or family can no longer message, invite or call you, send you a friend request, or (for a family) challenge yours, and they are not told. You can unblock them at any time. Your list of blocked players is stored so the block keeps working, and is deleted with your account.
You can report a player or a family. A report records who made it, who it is about, the reason you chose and when. We use reports to look into abuse and to enforce our Terms of Use. Reports are not shown to the person reported. We keep a report for up to 12 months, or longer if we need it to enforce our Terms of Use or to deal with a serious case.
10.4 Gifts
Some games let you send a gift to a friend, a member of your family, or another person at your table. A gift is a small picture with a short celebration on screen. It is a keepsake only: it changes nothing about how a game is played, it has no cash value, and it cannot be turned into coins or money.
- Free and paid. The first one of every gift is free, once per account. After that gifts are sold as packs through Google Play as one-time purchases. Google processes the payment and we receive a receipt, not your payment details. Section 8 explains purchases.
- What we store. For each gift: who sent it, who received it, their display names, which gift, whether it was sent at a table, to a friend or within a family, the table code if it was sent at a table, and when. We also keep a running count of the gifts you have received, the gifts you hold, which free first gifts you have used, and how many gifts you have sent today (to apply daily limits).
- Who can see it. The sender and the receiver. People at the table see the celebration while it plays. Only the receiver can see who sent each gift. How many of each gift you have received is shown on your profile card (section 10.6).
- Who can receive one. Only friends, members of your own family, and people at your table, and never someone who has blocked you or whom you have blocked.
- Notifications. The receiver may get a notification saying who sent them a gift.
- Reporting. If a gift is used to bother you, you can block or report the sender (section 10.3).
10.5 Broadcasting a match
Some games let you broadcast a match: you get a six-character code, and anyone you give it to can watch the match live. A broadcast shows the display names, colours and positions of the pieces in that match, and how many people are watching. It does not show chat, your friends, your account or anything else, and viewers can only watch: they cannot play or send messages.
- Who can watch. Only people who have the code. Broadcasts are not listed anywhere and cannot be browsed.
- What we store. The current state of the match, your display name and when the broadcast started, for as long as it is live. It ends when the match ends or you stop it, and we delete it shortly afterwards, within hours at the latest.
- Viewers. A viewer is counted while watching and removed when they leave. We do not show viewers' names.
- Your choice. You decide whether to broadcast and who gets the code. Stopping a broadcast takes it out of view straight away.
10.6 Profile card
Tapping a player in the app opens their profile card. Any other signed-in player can see on it:
- the player's display name;
- how many online matches they have played and won;
- their current coin balance; and
- how many of each gift they have received (counts only, never who sent them).
The card does not show chat, friends, family, purchases or any account details. These figures are kept on your account and are deleted when you delete your account.
11. Children and age requirements
Our games are intended for a general audience. They are not directed at children and we do not knowingly collect personal information from children under 13, or under the higher minimum age that applies where you live — 16 in several countries in the European Economic Area. We do not participate in the Google Play Families programme or Apple's Kids Category, and our store listings do not target children.
Where local law treats a person under a higher age as a child — India's Digital Personal Data Protection Act, for instance, applies to anyone under 18 — a parent or legal guardian must read this policy, consent on the young person's behalf, and supervise their use of our games. Parents and guardians remain responsible for the account and for any purchases made on their device.
If you believe a child has provided us with personal information, write to us at spnikam1984@gmail.com. We will delete it and close any associated account promptly.
12. Who we share information with
We share information only in these situations:
- Service providers — the categories of provider described in section 6, each for the purpose stated there.
- Advertising partners — where you have consented to personalised advertising, or on a non-personalised basis where you have not.
- Other players — your nickname, avatar and results in multiplayer modes and on leaderboards.
- Legal and safety — where we are required by law, a court, or a government authority with jurisdiction over us, or where disclosure is necessary to investigate fraud, cheating, or a threat to someone's safety.
- Business transfer — if the Studio or a game is sold or transferred, information may pass to the acquirer, who would remain bound by this policy or give you notice before changing it.
We do not sell your personal information for money. We do not share it with data brokers, and we do not use it to build profiles for anyone other than the advertising purposes described in section 7.
13. International transfers
We operate from India and our service providers are located mainly in the United States, the European Union, and India. Playing our games therefore involves your information being transferred to and processed in countries other than your own, where data protection law may differ from your home country's.
Where we transfer personal data out of the European Economic Area or the United Kingdom, we rely on the European Commission's Standard Contractual Clauses (and the UK International Data Transfer Addendum where applicable), or on an adequacy decision where one covers the destination. You can ask us for details of the safeguards that apply to a specific transfer.
14. How long we keep information
We keep personal data only for as long as we actually need it, and no longer. How long that is depends on what the data is for:
- Account, profile and saved game data — for as long as your account is active. If you delete your account, we delete it as described in section 17.
- Diagnostic and crash data — for as long as it is useful for fixing the fault it records, after which it is deleted or aggregated.
- Analytics data — for as long as it remains useful for understanding how our games are used, after which it is aggregated into statistics that can no longer identify you.
- Multiplayer and support records — for as long as needed to run the service, answer your question, or resolve a dispute.
- Voice call records — for as long as your account is active, and deleted with your account. Call audio is never stored at all.
- Family and war records — a family exists until its last member leaves or the Head closes it. Completed war records are kept as part of both families' history, until the families involved no longer exist.
- Reports — up to 12 months, or longer where needed as described in section 10.3.
- Gift records, tally, inventory and used free gifts — for as long as your account is active. A gift record is deleted when either the sender or the receiver deletes their account; your tally, inventory and free-gift record are deleted with your account.
- Profile card figures (matches, coin balance, gift counts) — for as long as your account is active.
- Broadcasts — only while a match is live. A broadcast is removed shortly after it ends, and any that is left open is removed within six hours.
- Blocked players — for as long as your account is active, and deleted with your account.
- Transaction records — for the period Indian tax and accounting law requires us to retain them, which we cannot shorten at your request.
- Enforcement records — for as long as necessary to enforce our Terms of Use and prevent a banned player from immediately returning.
- Aggregated, non-identifying statistics — indefinitely, because they cannot be linked back to you.
When you ask us to delete your data we act on it as described in section 17. The only things we keep afterwards are the records we are legally required to retain, or that we need in order to prevent fraud and enforce our terms, and we keep them for that purpose alone.
15. Security
We use encryption in transit for all network communication, restrict administrative access to the small number of people who need it, rely on established platform providers rather than running our own authentication, and store account data with providers who maintain recognised security certifications.
No method of transmission or storage is completely secure, and we cannot promise absolute security. If a breach occurs that is likely to affect you, we will notify you and the relevant regulators within the time limits the law sets — including reporting to the Data Protection Board of India and to CERT-In where required, and within 72 hours to the relevant supervisory authority under the GDPR.
16. Your rights and choices
Depending on where you live, you have some or all of the following rights over the information we hold about you.
| Right | What it means |
|---|---|
| Access | Get a copy of the personal data we hold about you, and a summary of how it is processed |
| Correction | Have inaccurate or incomplete data corrected or completed |
| Erasure | Have your data deleted where we no longer need it or where you withdraw consent |
| Portability | Receive your data in a structured, machine-readable format (EEA and UK) |
| Objection and restriction | Object to processing based on legitimate interests, or ask us to pause processing while a dispute is resolved (EEA and UK) |
| Withdraw consent | Change your advertising and tracking choices at any time, from the game's Settings screen |
| Nomination | Nominate another person to exercise your rights if you die or become incapacitated (India) |
| Grievance redressal | Raise a complaint with us first, and escalate to a regulator if unsatisfied (India — see section 18) |
| Opt out of sale or sharing | Direct us to stop sharing your data for cross-context behavioural advertising (California) |
| Non-discrimination | Exercise any of these rights without being charged more or given a worse experience |
16.1 How to exercise them
Email spnikam1984@gmail.com with the name of the game and, if the game has accounts, your in-game player ID. We will respond within 30 days. We may need to ask you a question to confirm the request comes from you or from someone entitled to act for you — we will not ask for more identifying information than is necessary to do that.
16.2 California residents — Do Not Sell or Share My Personal Information
We do not sell personal information for money. Serving personalised advertising may qualify as "sharing" for cross-context behavioural advertising under the California Consumer Privacy Act as amended. To opt out, decline the App Tracking Transparency prompt on iOS, delete or reset your advertising ID on Android, or email us at the address above with "Do Not Sell or Share" in the subject line. We honour Global Privacy Control signals on our website. You may use an authorised agent to make this request on your behalf.
16.3 Complaints
If we have not resolved your concern, you may complain to your local data protection authority: the Data Protection Board of India, your supervisory authority in the EEA, or the Information Commissioner's Office in the United Kingdom. We would appreciate the chance to fix it first.
17. Deleting your data
There are three routes, depending on the game.
- Games with an account — open Settings → Account → Delete Account in the game, or use our deletion page.
- Games without an account — your progress lives on your device, so uninstalling the game removes it. To break the link between your device and our analytics and advertising data, reset or delete your advertising ID as described in section 7.4.
- Any game — email spnikam1984@gmail.com and we will handle it.
What deleting your account removes. Your profile, friends list, messages, notification tokens, league record, call records, list of blocked players, your profile card figures, gift records you sent or received, your gift tally, your gift inventory, your free-gift record and your membership of any family. If you are the Head of a family with other members, the role passes to another member; if you are the only member, the family is closed. War records already played keep the display names that appeared on each team, because they are part of the other family's history too; write to us if you want your name removed from them. Reports made about you or by you are kept, as described in section 10.3. A gift pack you bought and had not sent is lost with the account.
We resolve deletion requests within 30 days. The deletion page sets out exactly what is removed and what we are required to keep.
18. Grievance Officer
In accordance with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 and the rules made under them, the following person handles grievances about this policy and about our handling of your data.
Grievance Officer
Beyond Play Studios, India
Email: spnikam1984@gmail.com
We aim to resolve grievances within 30 days of receipt.
19. Changes to this policy
We update this policy when our games change or when the law does. The effective date at the top always reflects the current version. If a change materially affects how we use your information, we will tell you in-app or by a notice on this page before it takes effect, and where the law requires it, we will ask for your consent again. Continuing to play after a change takes effect means you accept the updated policy.
20. Contact us
Beyond Play Studios
India
Privacy, support and rights requests: spnikam1984@gmail.com
Web: beyondplaystudios.com